Operations Service Desk
Get organised in the office
Is the paperwork and filing drive you up the wall?
Are you snowed under with paperwork that’s often incomplete, missing, or impossible to read? Do you spend ages wading through a mountain of paperwork to find the information you need? Or, spend far too much time on the phone - chasing people?
There’s a simpler way...
Know what’s going on out in the field in real time. Know where your engineers are, what jobs they’re working on, what jobs are done, and whether you have customer sign-off!
So, when you get that call from the customer, you are prepared and can respond quickly, efficiently and confidently.
Keep your customers happy
Responding quickly to customer requests, immediately allocating an engineer to the task, and providing a useful ‘audit trail’ makes for happy customers.
Rid your desk of paperwork
Why sift through a pile of paperwork, when you can see all the day’s jobs right in front of you? See where your engineers are and what they are working on! And, allocate the right job to the right person - the minute a job comes in!
Motivity: the smart way to keep a check on operations
- See how jobs are progressing
- Know the minute there’s an issue
- Be prepared when customers call
- Stop struggling with paperwork and filing
- Be responsive and take control
Manage operations effortlessly
Motivity: the simpler way to manage jobs
- Know who’s working on what job, where
- Send and receive electronic job sheets instantly
- Provide field staff with all the job information they need
- Respond to customer calls professionally and confidently
- Know where everything is and find it easily
Use existing forms
Use electronic versions of your existing paperwork. This could be industry standard forms, certificates, inspection reports, or your customer’s own forms. Creating electronic versions of your existing forms is all part of the service:
- Gas safety records
- Equipment servicing forms
- Inspection certificates
- Site dockets
- Field surveys
Let Motivity help you take control
Call us now on 0114 243 5544 for a smarter way to track jobs.
What Our Customers Say
"Highly recommend Motivity! - From the moment I got in touch with Simon from the service has been great and smooth. They are very clear on what they can provide and there are no hidden costs and any..."
22/02/2024
"Motivity is a great application, easy to use and helps our growing company keep up with our client's requirements. Simon has been a great help throughout our company using Motivity."
09/01/2024
"Works well, reports are perfect for our requirement. easy to use and instant updates on the completion of jobs. The only reason it didn't get 5 stars because we don't use it to its full potential..."
05/01/2024
"Perfect for our situation. Simple to use. Any queries are instantly dealt with by the team. Would 100% recommend to other users."
05/01/2024
"The guys here are always helpful and always come up with great alternative ideas if we can’t achieve what we first set out to do, the app is very user friendly and the customer support is second..."
05/01/2024
"We have been using this product for 12-months, it has been a game changer for us. It is a feature rich product of which we are using about 20%. For us, it does exactly what it needs to. The feedbac..."
05/01/2024
"The appstation team are very helpful and always on hand if we need any help, highly recommend motivity software for any business"
05/01/2024
"I think Motivity is a quick & easy tool to use for all functions. Its not just the function we appreciate but the background support from the developers too. Always happy to help, which is..."
25/08/2023
"We are really pleased with the service we received and the ongoing support"
01/12/2022
