The idea of a mobile app was born when we realised the technology would benefit the private sector - and in particular maintenance and field force enterprises. Our first enterprise client, a lift company, provided the proof of concept we were looking for.
Though mobile is taken for granted these days, this was early on in the development of smart phones and pioneering for a sector that relied on filling out forms. Today, engineers right across the UK use Motivity every day to look after their customers. In this time, we've not found a maintenance or field services enterprise that couldn't benefit from using Motivity.
Love how easy it is to use and how it has cut down secretarial paperwork, making life much easier, engineers paperwork more professional, no more scribbles on hand written work sheets. The support and help is exceptional, nothing is too much trouble to sort out. Strongly recommend to anyone considering this product.
Understanding that no two service businesses are exactly the same, we developed an app that can be tailored to meet the specific needs of each of our customers, including building and property maintenance, gas servicing, fire and security, lift maintenance, and electrical engineers amongst many others. In the process, we've transformed the lives of hundreds of service teams that were once bogged down with field paperwork.
Our aim was to create robust software that was easy to use, secure, simple to deploy, that wasn't dependent on a mobile data or WIFI signal. Motivity ticks all those boxes and more.
We're in constant dialog with our clients to truly understand what they are struggling with, so that we can adapt Motivity to meet those needs.
For instance, linking Motivity into their existing back office system, such as Sage, Microsoft Dynamics, SAP or Siebel. And, delivering additional elements such as stock check, site hazard alerts, or lone worker safety features.
We've made it our mission to understand our customers' unique business requirements and to be responsive to their needs.
Our customers tell us that they value that we're only a phone call away if they have any issues, and that they get to talk to an expert who can resolve things quickly and efficiently. And, can draw on the services of our in-house team of expert developers who immerse themselves in the detail of how service and maintenance enterprises work.
We're thrilled that our idea of combining mobility and productivity to describe Motivity has been surpassed by the service engineer community, who simply call it "the Motivator". That's the best endorsement ever.
So, if you ask us what we're motivated by - it's our customers' stories. Hearing how Motivity has transformed their working lives. How it has improved system management and allowed them to go paper-free. How it helps them look even more professional and efficient in the eyes of their own customers.