Handheld & Computer
Compatibility Advice

Handheld & Computer
Compatibility Advice

Our Motivity Apps

All of these are compatible with Smartphones and Tablets running Android (version 4.0 or newer)

It is essential that the device has Google Services installed as standard.  Most 'off the shelf' consumer devices do have this.

You can tell this if the Google Play Store app is installed on your device. If you have any doubts then please contact us first.

They can also be used on  Microsoft Windows 10 Tablets  (using the AM DuOS Android Emulator software)

The list below shows recommended devices and devices we know are being used by customers.

Large Screen Smartphones

  • Samsung Galaxy Note 1, 2, 3, 4 and Galaxy Note 7
  • LG Stylus 2
  • (The above include a dedicated stylus - ideal for more accurate customer signatures) 

Smartphones

  • HTC One
  • HTC One X
  • Samsung Galaxy S3, S4, S5, S6 and S7
  • Samsung Galaxy S3 Mini, S4 Mini or S5 Mini, A3
  • Samsung Galaxy XCover2 (Semi rugged device - limited memory though) 

Rugged / Semi-Rugged

  • Motorola Solutions - TC55 - This is IP67 rated (can be used outdoors in rain)
    *** Make sure your retailer provides these pre-installed with Google Play services otherwise they will not work ***

Tablets 

As all the Motivity Android apps don't need a full time internet or mobile signal, it is possible to use tablets that are Wi-Fi only (i.e don't have a 3G/4G mobile data SIM card facility). You will just need to ensure there is a Wi-Fi signal at some point in order to send or receive any job messages.

  • ADVENT Vega Tegra Note 7  (these are Wi-Fi only but do include a built in stylus - ideal for more accurate signature capture)
  • Lenovo Idea Pad
  • Samsung Galaxy Tab 2 , 3 , 4  etc  (any size)
  • Samsung Galaxy Tab S  (8 or 10)
  • Samsung Galaxy Tab Active, Note 8 or 10  (these also include a stylus - ideal for more accurate signature capture)

 

Motivity Workforce Office 

This is compatible with all major browsers being used on desktops / notebookes running Windows XP upwards or Apple Mac desktops / notebooks.

Windows 10 Browser Support Statement
Motivity Workforce Office is supported by Appstation Ltd on the following editions of Internet Explorer – Internet Explorer 11, and Microsoft Edge. Motivity Workforce Office is supported on the following servicing branches of Windows 10 – Current Branch (CB), Current Branch for Business (CBB) and will be supported for the lifetime of your Motivity subscription.

 

Motivity Connector Products

These are used to link Motivity to bespoke database systema and third party office products (such as ServiceLife and Liftdata).

These are compatible with desktops, servers and notebooks running Windows operatings systems from XP upwards (or Windows Server 2003 upwards).

Windows 10 Support Statement
The Motivity Connectors are supported by Appstation Ltd on the following editions of Windows 10 – Windows 10 Pro and Windows 10 Enterprise. The Motivity Connectors are supported on the following servicing branches of Windows 10 – Current Branch (CB), Current Branch for Business (CBB) and will be supported for the lifetime of your Motivity subscription.



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