The staff know their stuff and are happy to help at a drop of the hat when you have a question. Simon has been especially patient with my rambling queries. They are also willing to listen to suggestions. Licences can get quite pricey though, especially if you're not keen on the idea of sharing a login in the office and need more than one office user licence for something simple like holiday cover. Usability wise, bar lacking some visibility from a diary perspective, our guys out on the road really like it, and the app and website are, on the whole, very easy to use and quite intuitive. That said, I would have liked more support material such as a manual or users guides, as there have been times that I've had to hunt around until I've found what I've needed to do. A users guide would also likely have spared Simon from some of my emails, which I'm sure he would have appreciated ;-)
We are 2 months in after going live with Motivity. We are very impressed with the software and it is helping us greatly in reducing paperwork, increasing productivity and most of all keeping our customers up to date regarding works we are undertaking for them. The level of service from App Station is very good and the many "tweaks" we have asked for have been dealt with in an efficient and speedy manner.
This app has revolutionised our business, It has allowed us to get our job sheets as soon as our engineers are done on a job therefor allowing us to invoice the job instantly.
Excellent service from AppStation. They worked with us to refine our requirements and met the demands of integrating with our bespoke sales/order system. The support team are friendly and respond quickly to our requests.
Excellent Company that has produced an App that has been tailored to suit the needs of our clients. The reports generated are professional and very well laid out. We are very happy with Appstation and recommend them without hesitation.
The app is extremely easy to follow. By having the worksheet prepared in advance this enables our engineers spend less time completing worksheets whilst onsite. We no longer have to wait for the engineer to drop off his worksheet before we can action any requests for parts or invoice the work.
Great service, It has really improved our system management and we now are paperfree.
Found Simon to be very helpful with excellent advise and help in setting up the system Just signed up after initial 1st month trial System fit in with we work Looked at others but this one fit the bill
Friendly flexible service, tailored to our needs.
Very helpful and knowledgeable staff alongside a fantastic system.
Since we have had motivity it has made life an awful lot easier with regards to managing our day to day jobs. Simon and the team have made the whole process alot easier and they are only a phone call away should we need any assistance.
Perfect tool for our company
Appstation cuts down admin time, helps to comply with environmental issues, speeds up invoicing and overall improves company image
The speed in which my query what processed and completed was perfect.
Appstation has provided us with the ability to give customers real time information and enable us to deal with engineer findings promptly and efficiently. We can invoice immediately on completion of work and this has improved our overall profitability.
Appstation is a great way to go paperless with worksheets, reliable and easy to use. we have had a couple of very small problems which the back up team resolves with in minutes. Great service.
Excellent customer service
we have worked with Appstation to have a great App that works just how we want it. The team have worked very hard to ensure the report templates are 100% and when i have asked if something could be done or added they have managed to do it. To sum up Appstation A great App maintained by a great and very helpful company Alan Ward HW Logistics Ltd
Its a great system keeping me up to date with Engineers reports which are available daily. This system helps us to speed up our invoicing as the reports are available the very next morning. Its a good communication tool as the customer also receives the report. Great for planning jobs and inputting relevant data for the engineer and spares department. Not to forget the history files for equipment and customers so paper work has been reduced greatly in the office.
Great bunch of guys and fast service! Keep up the good work!
It works well and any problems are usually sorted out over the phone, Simon and the team are very helpful.