Field Service Software and Handheld Job Sheet Apps for Industrial Door Maintenance Teams

"Engineers were trundling back to hand job sheets in. We wanted to cut all of that out and be more professional in our operation."

"We trialed Motivity with a couple of engineers and a service manager. After a month we rolled it out to all the engineers, and haven't looked back since."

"Motivity has not only cut down massively on the paperwork, it has increased the efficiency of the company"

"It has allowed us to increase turnover, which is a big thing. We've done an extra three quarter million on turnover since.

Our people don't have to bring forms back to the office at the end of the day.  It's an excellent product - cannot fault it. From my point of view it is great!"


Jeff Barnett
Managing Director
Industrial Door Systems


 

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If you install, service and repair industrial doors - you can save hours of engineer and office staff time per month

Industrial door engineers across the UK use Motivity daily to record and send their job reports back to their offices - including service tick sheets.

Like Industrial Door Systems, you can be using it to send work instructions to your mobile workforce and to receive back  job sheets immediately on completion of work - which can include customer signatures and multiple site photographs.

You can use it to record repairs and service checks on all types of doors, barriers, loading bay equipment.

As well as standard job sheets, we can incorporate any paperwork you currently use...risk assessments, PPM sheets, permits.  Even your customer's own paperwork.

Just e-mails scans of your paper copies and we'll set up a free trial for you.

No mobile signal,
no problem!

This is one of the key advantages of Motivity. If no signal is available, your field staff simply carry on using their devices as normal. When they are back in range the system will automatically send all their updates, without them needing to take any further action. So No Signal – No Problem!

Friendly UK support team

As you can see, we are renowned for our excellent customer service. From the very start we work with you to  identify and understand what you need. We then adapt Motivity to work how you need it to work.

Once you're up and running we are only an e-mail or a phone call away if you need any help or changes when you get new customers or different avenues of work.

 

Cut your office admin, paper and travel costs

Cut your office admin, paper and travel costs

Help prove work was done

Comply with health and safety regulations

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Take photos of work completed or issues

Document site problems before your engineers start work

Capture customer signatures on-site

 

4.76 Average

33 Reviews

Justin

The staff know their stuff and are happy to help at a drop of the hat when you have a question. Simon has been especially patient with my rambling queries. They are also willing to listen to suggestions. Licences can get quite pricey though, especially if you're not keen on the idea of sharing a login in the office and need more than one office user licence for something simple like holiday cover. Usability wise, bar lacking some visibility from a diary perspective, our guys out on the road really like it, and the app and website are, on the whole, very easy to use and quite intuitive. That said, I would have liked more support material such as a manual or users guides, as there have been times that I've had to hunt around until I've found what I've needed to do. A users guide would also likely have spared Simon from some of my emails, which I'm sure he would have appreciated ;-)

Posted 1 day ago

Malcolm

We are 2 months in after going live with Motivity. We are very impressed with the software and it is helping us greatly in reducing paperwork, increasing productivity and most of all keeping our customers up to date regarding works we are undertaking for them. The level of service from App Station is very good and the many "tweaks" we have asked for have been dealt with in an efficient and speedy manner.

Posted 1 day ago

Adam & Mia

This app has revolutionised our business, It has allowed us to get our job sheets as soon as our engineers are done on a job therefor allowing us to invoice the job instantly.

Posted 3 months ago

Matt

Excellent service from AppStation. They worked with us to refine our requirements and met the demands of integrating with our bespoke sales/order system. The support team are friendly and respond quickly to our requests.

Posted 5 months ago

Paul

Excellent Company that has produced an App that has been tailored to suit the needs of our clients. The reports generated are professional and very well laid out. We are very happy with Appstation and recommend them without hesitation.

Posted 6 months ago

Anonymous

The app is extremely easy to follow. By having the worksheet prepared in advance this enables our engineers spend less time completing worksheets whilst onsite. We no longer have to wait for the engineer to drop off his worksheet before we can action any requests for parts or invoice the work.

Posted 6 months ago

Vicky

Great service, It has really improved our system management and we now are paperfree.

Posted 6 months ago

Andy

Found Simon to be very helpful with excellent advise and help in setting up the system Just signed up after initial 1st month trial System fit in with we work Looked at others but this one fit the bill

Posted 6 months ago

Anonymous

Friendly flexible service, tailored to our needs.

Posted 8 months ago

James

Very helpful and knowledgeable staff alongside a fantastic system.

Posted 11 months ago

Zoe

Since we have had motivity it has made life an awful lot easier with regards to managing our day to day jobs. Simon and the team have made the whole process alot easier and they are only a phone call away should we need any assistance.

Posted 11 months ago

Graham

Perfect tool for our company

Posted 1 year ago

Dave

Appstation cuts down admin time, helps to comply with environmental issues, speeds up invoicing and overall improves company image

Posted 1 year ago

Stephen

The speed in which my query what processed and completed was perfect.

Posted 1 year ago

Lisa

Appstation has provided us with the ability to give customers real time information and enable us to deal with engineer findings promptly and efficiently. We can invoice immediately on completion of work and this has improved our overall profitability.

Posted 1 year ago

Steve

Appstation is a great way to go paperless with worksheets, reliable and easy to use. we have had a couple of very small problems which the back up team resolves with in minutes. Great service.

Posted 1 year ago

Sue

Excellent customer service

Posted 1 year ago

Alan

we have worked with Appstation to have a great App that works just how we want it. The team have worked very hard to ensure the report templates are 100% and when i have asked if something could be done or added they have managed to do it. To sum up Appstation A great App maintained by a great and very helpful company Alan Ward HW Logistics Ltd

Posted 1 year ago

Adrian

Its a great system keeping me up to date with Engineers reports which are available daily. This system helps us to speed up our invoicing as the reports are available the very next morning. Its a good communication tool as the customer also receives the report. Great for planning jobs and inputting relevant data for the engineer and spares department. Not to forget the history files for equipment and customers so paper work has been reduced greatly in the office.

Posted 1 year ago

Gary

Great bunch of guys and fast service! Keep up the good work!

Posted 1 year ago

Dave

It works well and any problems are usually sorted out over the phone, Simon and the team are very helpful.

Posted 1 year ago

 

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