Knowledgebase

Add new Field Worker to Motivity Workforce

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This article explains how to set up a new field worker (i.e. engineer / driver / technician) to use the Motivity Workforce mobile app.

In Motivity Workforce Office

  1. Click Personnel at the top of screen.  
  2. Create the new person (if not already done so) and press Save  (remember what e-mail address you have given them as this will be needed to log into the app)
  3. Click on their name in the Personnel list  (not edit but on right) **
  4. Press the button that says 'Allow this to use the Mobile Workforce app' 
  5. Enter a PIN number (that they will use to login with

(** if you get a message about no licences left you will need to contact us to request an additional one. The best way is to e-mail [email protected] )

 

On the Phone / Tablet:

If the new employee is using an old employees device:

  1. Start the Motivity Workforce App
  2. Tap the three dots at top right of login screen and choose 'Change User'  (newer versions of the app may show you the previous employees name  and you can just tap the 'not you' option next to the name)
  3. Now use the new persons e-mail address and PIN as per above to log in.

 

OR

If the new employee is given a NEW Device:
  1. Install 'Motivity Workforce'  from Google Play
  2. Start the Motivity Workforce App
  3. Use the new persons e-mail address and PIN as per above to log in.
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