If you are replacing a damaged, lost or broken phone / tablet, here is how to get up and running again:
- Contact us on 0114 243 5544 or use our portal to unlock and obtain an activation code.
- Charge up and get the device configured with a Google account.
- Download and install the Motivity Liftdata app from Google Play store
- Open the app and type in the activation code
- Press Activate button
- Now enter the normal PIN and you should be up and running again
It takes a few minutes for the phone to sync and pick up the engineers details and service route.
You’ll need to resend and breakdowns or repairs if required