Today we're helping: A global postal / mailing equipment company manage their field work reporting

Currently helping their UK operation to go paperless.

By integrating with their existing back-office systems, such as Siebel CRM, this gives them the ability to send work directly to their nationwide engineers.

Rather than relying on paper and e-mail rotas, Motivity provides engineers with up-to-date service schedules, install jobs, breakdowns, training sessions etc.

They can even schedule / re-schedule appointments directly from their phone which instantly updates the office too so everyone is kept up-to-date with engineer commitments.

 

 

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Siebel, Electronic Job Sheet, Meter Reading, Appointment Scheduling
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